• New, unworn, and unwashed merchandise may be returned for a refund within 30 days of delivery, with proof of purchase.
• Items must be in original condition, with all tags and hygienic liners still attached.
• Refunds will be issued to the original method of payment only.
• Final Sale items cannot be returned or exchanged.
• Combined returns (multiple orders in one box) are generally prohibited unless authorized.

Once your return request is approved, you will receive instructions via email:

1. Return Methods:

• Pre-paid Express Label: A shipping label will be emailed to you. Simply drop off your package at the designated carrier point within 14 days. (Note: A pre-paid return shipping fee will be deducted from your refund).
• Self-Postage: You may choose your own carrier. We recommend using a trackable service and insuring your package.

2. Processing Time:

• Once received, please allow up to 7 business days for inspection and processing.
• After the refund is issued, it may take an additional 3-5 business days to appear in your bank account, depending on your financial institution.

• All returns are handled on a case-by-case basis and ultimately at DUNIII’s discretion.
• We reserve the right to reject returns that show signs of wear, damage, or alteration.
• Excessive or unreasonable return history may result in restrictions on future transactions.
• If a refund is granted beyond the 30-day window (at our discretion), it may be issued as a Store Credit/Gift Card.
• For full details, please refer to our Privacy Policy and Terms of Service. Need help? Contact support@duniii.com.